truffesqc

Your trees are guaranteed against loss/mortality for a period of 30 days following possession, subject to the following conditions:

Trees must be planted within 48 hours of possession. They must be equipped with a protective tube, which you can obtain from us or any retailer near you. It is understood that losses/mortalities indirectly resulting from poor tree maintenance, use not in accordance with the instructions in the planting guide, or any faults or damages caused by the client, adverse weather conditions, or damages caused by animals or other pests, are not covered.

Where applicable, the warranty includes the replacement of affected trees, subject to nursery availability, and does not include delivery costs. In all cases, this purchase is non-refundable. The client must keep the defective tree and have photos demonstrating the problem. Finally, although each tree has been meticulously inoculated, we cannot guarantee truffle production in any way.

It is important to consider what makes our trees valuable: it is the roots and the rigorous inoculation process, which will allow these trees to host delicious truffles after a few years.